What should guests do if they lose an item on board?

• A. Post on social media for help.
• B. Ignore it and hope it turns up.
• C. Report to guest services or the lost-and-found; check the daily program for contact details.
• D. Hide in the ship's lounge.

Answer: (C)

When you lose something on a Disney cruise, the fastest and most reliable route is to report it to Guest Services and ask about Lost and Found. These teams keep a centralized log and secure storage for items, coordinate with crew across all venues, and actively search for your item based on its description and where you last had it. The daily program (Navigator) will list the contact details and location for Guest Services and Lost and Found, so you can report the loss and check on the status.

To help them locate it quickly, give a clear description of the item, where you think you last had it, and your stateroom number if relevant. If the item is found by crew, it will be logged and held at Lost and Found, and you can arrange pickup through Guest Services.

Other approaches aren’t as effective because they don’t connect you with the ship’s official Lost and Found process, and they can delay recovery.