Which desk would you contact for guest services, reservations, and special requests?

• A. Guest Services
• B. Medical Center
• C. Security
• D. Shore Excursions Desk

Answer: (A)

The main idea here is identifying where guests go for help with everyday requests and bookings on the ship. The desk for guest services acts as the central hub for this kind of assistance. It handles reservations for dining, shows, and onboard activities, and it can arrange or modify special requests—like celebrating a birthday, accommodating accessibility needs, or coordinating last-minute changes to plans. In short, this desk is the one-stop place to manage guest-related needs and preferences.

The other desks serve different purposes: the Medical Center handles health concerns and medical emergencies, Security deals with safety and security matters, and the Shore Excursions Desk focuses on booking and information for port excursions and tours.